Shipping / Delivery Policy

• Order Processing Time:
All confirmed orders are processed within 2–4 business days (excluding Sundays and public holidays).

• Delivery Timeline:
Delivery typically takes 5–10 business days from the date of dispatch, depending on the customer’s location.

• Shipping Areas:
We currently ship only within India. No international shipping is available at this time.

• Shipping Charges:
Shipping charges (if applicable) are mentioned at checkout before order confirmation.

• Tracking Information:
Customers will receive tracking details via email or SMS once the order is dispatched.

• Delayed Deliveries:
While we strive to ensure timely delivery, HS Dental Products is not responsible for delays caused by courier services, weather conditions, or other unforeseen factors.

• Damaged Products:
If a product is received in a damaged condition, customers must notify us within 24 hours of delivery with clear images and order details.